Central Administration of Health System
(ACSS)

 

CMS Masterlink - Gestão de conteúdos intuitivo e fácil

Process:
HR Hiring Management System of the National Health Service.

Team:
2 ACSS team members (not computer technicians).

Implementation time:
4 weeks.

Immediate benefits:
Total process control; providing real-time data to all users; reduction of complains.

Description
With the intervention in all of Regional Health Administrations (ARS), Hospitals and ULS, the ACSS felt the need for a new way of relationship between their institutions for the human resources approval processes. The ACSS team set up a central management system with ability to receive all the information and manage the hiring process of Health Human Resources in Portugal. Among the capabilities to create and submit employment applications, manage, advise and approve, reject or request changes at any time, the system also has the ability to provide real-time information, reducing complaints and requests for information on the proceedings state.

 

Xerox

 

CMS Masterlink - Colaboração e sinergia de recursos

Process:
Management and approval of supplier invoices.

Team:
1 computer technician.

Implementation time:
3 weeks

Immediate benefits:
Total process control; financial elements available immediately; adaptation capacity of workflows; engine root data included analysis.

Desctiption
The solution based on the MasterLink technology allowed XEROX to manage the process more simple, fast, decentralized (work on this system employees in Portugal and globally) and controllable (avoiding failures and delays). The system also had to be integrated within the XEROX Document Management used for the purpose of receiving and organize documents. Another requirement was the ability of the workflows (associated with each invoice) to be selected according to the data of the own invoices, as well as the ability to define workflows dynamically by the operator without limit approvers.

 

Coca-cola

 

CMS Masterlink - Automatização de introdução de conteúdos

 

Process:
Management system of promotional material and refrigeration equipment.

Team
1 computer technician.

Implementation time:
4 months

Immediate benefits:
Total control of various processes; introduction the model "just in time“; to control and align the results with the strategy; engine root data included analysis.

Description
The size of promotional material management and refrigeration equipment, either financially or logistically, required the creation of a application that would adapt to the existing management model but who also could adapt very quickly and simply to the market, which may be identified by the heads of the various company areas. Key points: to align investment with marketing strategy; operations between office and POS; customer segmentation; return maximization and control in real time.
It was necessary to create a solution to receive and manage centralized information coming form multiple sources (manufacturers, packers, installers, technical, commercial , creative , etc.), as well as integrate with existing systems, allow consultation processes, automation administrative tasks, definition of approval and management control levels.